The safety of our customers and staff is our priority

Your safety is important to us so we have updated our processes to help ensure you
can get your foreign currency, or send money overseas, as clean and contact-free as can be.

Clean ATMs and easy money transfers at bank-beating rates.

Buy Confidently

We look after our ATMs, so they can look after you

sparkling clean ATM

Consistently Clean

Our ATMs are regularly cleaned by our airport staff



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Bank Note Quarantine

Bank notes in our ATMs are untouched for at least 48 hours for added protection



Anti-Microbial Cleanser

Anti-Microbial Cleansing

Our ATMs are disinfected using Anti-Microbial surface spray




We have in-store processes to protect our customers and staff

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Social Distancing

Social distancing practices are applied at all our stores



hand icon with foam in its palm

Hand Sanitiser

Hand sanitiser is available for staff and customers at all stores



store icon with sparkling stars around it

Consistently cleaned

Our stores are cleaned regularly throughout the day




We have processes in place to protect our staff, our customers and our product

sparkling clean ATM

Social Distancing

Social distancing protocols are applied to on-site staff in our vault



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Personal Protective Gear

Fresh masks and gloves are available to all team members



Regular and Professional Cleaning

Our vault is professionally sterilised and cleaned daily while team members disinfect workstations and wash and sanitise their hands throughout the day




Unfortunately, we do not deliver cash currency to home addresses in New Zealand. However, we are working on this and hope to soon be able to deliver cash currency right to your front door! You can still order online and collect from one of our selected Travelex and partner stores.
There is no proof that touching bank notes poses any additional opportunity to catch COVID-19. The CDC has stated that the virus has poor survivability on surfaces such as packaging, and therefore the risk of infection is low (ref. https://www.cdc.gov/coronavirus/2019-ncov/faq.html).
Can you catch coronavirus by touching bank notes?

There is no proof that touching bank notes poses any additional opportunity to catch COVID-19. The CDC has stated that the virus has poor survivability on surfaces such as packaging, and therefore the risk of infection is low (ref. https://www.cdc.gov/coronavirus/2019-ncov/faq.html).

Do you offer home delivery on cash currency?

Unfortunately, we do not deliver cash currency to home addresses in New Zealand. However, we are working on this and hope to soon be able to deliver cash currency right to your front door! You can still order online and collect from one of our selected Travelex and partner stores.