How Does it Work?
- Find a Travelex ATM from these locations
- Arrive at the ATM and insert your bank card
- Select the foreign currency and check the exchange rate on the screen, along with the total amount you’ll receive (you’ll have the option to cancel your transaction at this step should you change your mind).
- Receive your currency and enjoy your trip!
Benefits of using a Travelex foreign exchange ATM
Easy
No form-filling
Easy self-serve
Convenient
No standing in store queues
Great for Transactions under $800
Fast
Get currency straight away within seconds
Anytime, any day
24 hours access to foreign currency
What Currencies do Travelex ATMs Dispense?
The currencies at each ATM differ depending on the location.
Currencies include:
OZ dollar - AUD
Euro - EUR
Fiji dollar - FJD
NZ dollar - NZD
US dollar - USD
To find out what currencies are held by ATMs in different locations,
please see the table below.
Please note, we do not accept EFTPOS cards.
We only accept Visa and Mastercard Debit and Credit Cards.
Find a Travelex Foreign Currency ATM
Below are the locations of the Travelex ATMs with Australian dollars in both New Zealand and Australia.
North Island
Albany | ||
| ATM 4541, Store K15, Westfield, Albany, Auckland 0632 | AUD, USD, EUR, NZD | |
Botany | ||
| ATM 4542, Shop SPK101/588 Chapel Road, East Tāmaki, Auckland 2013 | AUD, USD, EUR, NZD | |
Sylvia Park | ||
| ATM 4543, Sylvia Park Kiosk NK04-02/286 Mount Wellington Highway, Mount Wellington, Auckland 6010 | AUD, NZD, FJD, USD | |
South Island
Christchurch International Airport | Currency in ATM | |
| ATM 4501, Land side, check in hall, ground floor | AUD, NZD, EUR, USD | |
| ATM 4502, land side arrivals | NZD | |
| ATM 4547, land side arrivals 1 | NZD | |
| ATM 4503, international arrivals, Duty Free | NZD | |
| ATM 4504, air side, international arrivals | AUD, NZD | |
| ATM 4548, air side, departures, food court | AUD, EUR, USD, NZD | |
| ATM 4549, air side, Gate 29 | AUD, FJD, USD, NZD | |
Queenstown International Airport | ||
| ATM 4517, Air side arrivals, Ground Floor | NZD | |
| ATM 4544, Land side arrivals, next to the Travelex store | NZD | |
Queenstown Domestic Airport | ||
| ATM 4518, Baggage area, Ground Floor | AUD, NZD | |
Queenstown - Others | ||
| ATM 4516, Queenstown visitors centre | NZD | |
Help & FAQ
What cards can I use to withdraw currency?
Our ATMs take: VISA, MasterCard, Maestro, Cirrus, Union Pay and JCB.
EFTPOS are NOT accepted.
Can I use any of the specified cards on all ATMs?
Yes.
Can I exchange cash at an ATM?
No, you can only use your card to withdraw foreign cash. If you’d like to exchange local cash for foreign cash currency, please visit one of our stores.
Will I be charged a fee or commission to withdraw currency from one of your ATMs?
Fees do apply for airport ATMs*.
*Travelex do charge fees for the withdrawals of Australian dollars.
Can I order online and retrieve from an ATM?
Unfortunately we don’t have this functionality yet, but we will soon!
To get notified when this is available, sign up for email updates.
How do I find my nearest ATM?
Refer to the table above to see the location of ATMs around New Zealand.
How do I know what currencies are available at an ATM?
Currencies are displayed on the ATM and digital display screens.
You can also refer to the location table above to see what currencies are held within different ATMs in New Zealand.
How much foreign currency can I withdraw in one transaction?
The maximum per transaction is NZD$800, or equivalent of foreign currency.
The maximum amount you can withdraw is also linked to your daily bank withdraw limit.
What if I have an issue with the ATM and need help?
oFor any issues relating to the ATM or your transaction please call our help number: 0800 666 391 or email us on RetailCSC@travelex.co.nz
What if I want to cancel the transaction after inserting my ATM card and selecting the foreign currency I need?
You will be shown the total amount you will receive in your chosen currency before your transaction is approved so you can still cancel the transaction before withdrawing the currency.