Card Owner Update - Action Required
To help protect you from fraud when you shop online the Travelex Money Card will be registered for the Mastercard Identity Check Service.
The service may require you to enter a one-time SMS password sent to your mobile phone, or some personal and card information, to verify your identity.
Please ensure your mobile phone number linked to your account is up to date.
You can access your account details here. Once you are logged in go to: 'Settings' > 'Personal Settings'.
Please note: we no longer sell new Multi-currency Cash Passports1.
However you can still top up your existing Cash Passport or manage your account here.
The Multi-currency Cash Passport has been replaced with the Travelex Money Card. See below for further details
Which Currencies Can I load?
The Travelex Multi-currency Cash Passport card is available in the following currencies2:
- United States Dollar
- British Pounds
- Canadian Dollar
- New Zealand Dollar(in-store only)
- Australian Dollars
- Singapore Dollar
- Hong Kong Dollar
- Japanese Yen
With the Travelex Multi-Currency Cash Passport Card you can access your funds from over 2 million ATMs worldwide.
The Card is accepted at over 34 million MasterCard locations worldwide3.
Going further with your Travelex Multi-currency Cash Passport
Using your Travelex Multi-currency Cash Passport is easy – it is similar to a regular ATM or debit card. It’s convenient as you can reload your card at http://www.travelex.co.nz. Plus, you can check your card balance online, get statements and find ATM location information.
Don't forget, you can also reload your Travelex Multi-currency Cash Passport at any Travelex Store located within New Zealand before you leave.
The Travelex Multi-currency Cash Passport™ Mastercard is an unsecured debt security issued by EML Payment Solutions Limited (“Issuer”). Travelex Multi-currency Cash Passport is not guaranteed by the Issuer or any other entity. A Product Disclosure Statement is available free of charge here. Information has been prepared without taking into account your objectives, financial situation or needs and you should consider the appropriateness of the information about the Travelex Multi-currency Cash Passport facility before making any decisions about whether to continue using the prepaid facility. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
1 Online Travelex Multi-currency Cash Passport reloads are subject to Travelex’s Online Cash Passport Reload Terms and Conditions and the Travelex Multi-Currency Cash Passport Terms and Conditions. You can only reload your card at www.travelex.co.nz if you have purchased it from Travelex.
2 The currencies available in respect of Travelex Multi-currency Cash Passport may vary from time to time and not all currencies may be available at all times. New Zealand dollars are not available for load or reload onto a Travelex Multi-currency Cash Passport online. Load or reload up to 9 currencies in store or up to 8 currencies online. Before you make a decision to reload your card, please check for the latest currencies supported.
3 Some ATM operators may charge their own fee or set their own limits.