Buy Back Promise Terms & Conditions

1. These Buy Back Promise Terms and Conditions (“Terms”) apply to the purchase and use of the Buy Back Promise (“BBP”) in New Zealand.

2. BBP can be purchased for a fee at a Travelex retail store in New Zealand if you exchange at least NZD$100 or more into foreign currency cash available in store (“Eligible Currency”). The BBP will be shown as a code on the receipt you received on completion of your original qualifying transaction (“BBP Receipt”).

3. The amount of Eligible Currency exchanged in the original qualifying transaction is the maximum you can exchange when you redeem the BBP (“Maximum Amount”).

4. To redeem the BBP, a customer must show the TRA Receipt at a Travelex retail store in New Zealand and exchange up to the Maximum Amount of the original Eligible Currency into NZD cash (“Eligible Transaction”).

5. If a holder of a BBP satisfies the requirements set out in clause 4 above, Travelex will apply a BBP Discount Rate to the Eligible Transaction.

6. The BBP:

(a) is non-transferable;
(b) cannot be redeemed on the same day as the original transaction;
(c) will be valid for redemption for up to 180 days from the date of the original transaction;
(d) cannot be purchased or redeemed online;
(e) can only be applied to a single foreign currency (and a separate BBP must be purchased for each foreign currency for which BBP is to apply); and
(f) cannot be used in conjunction with another promotion.

7. Travelex reserves the right to withdraw or restrict the availability of the BBP or change these Terms at its discretion and without prior notice. This will not affect the terms on which BBP was supplied to a customer previously.

8. In these Terms:

“BBP Discount Rate” means a discounted exchange rate that is applied by Travelex to an Eligible Transaction on redemption of a BBP.

“Travelex” means Travelex Financial Services NZ Limited (Company Number 115663).

These Terms were last updated on 03/09/2024.